To Trust Or Not To Trust? Assessing The Employees’ Level Of Organizational Trust In The State University

Abstract

            The concept of organizational trust exists on various levels, including the individual, the group, and the organizational level. Trust serves as a glue that keeps leaders and volunteers, as well as other members in an organization, together. The purpose of this study is to determine the level of organizational trust among the employees of the Cagayan State University system. Specifically, the quantitative design is used in this study. In particular, it made use of the descriptive-correlational approach of analysis. The findings revealed that the level of organizational trust at the institution is strong along the integrity dimension, the dependability dimension, and the control mutuality dimension. It implies that the senior management as well as the staff are capable of taking responsibility for the well-being of the group as a whole. This study indicates that the various stakeholders in the university believe that the relationship they have with the university is valuable enough to invest time and effort in maintaining and enhancing. They have a psychological attachment to the university and believe that they belong there, as well as believing that they comprehend the organization's goals.