Exploring Verbal and Physical Workplace Violence in among Nurses and Physicians at Emergency Department in Primary Health Care Centers, Makah, 2022

Abstract

Background: Workplace violence (WPV) is a serious worldwide concern, especially for health care professionals when compared with workers in other industries . Violence in the health care sector harms both patients and health care professionals and causes enormous economic losses . Victims of WPV show signs of anxiety, depression, and low efficiency in their work performance, which may decrease the quality of the service that they provide. Among health care professionals, nurses who have direct contact with patients face numerous risks related to WPV. Therefore, it is important to recognize risk factors that can be used to reduce the incidence of WPV against nurses. Emergency healthcare workers (HCWs) have a high risk of exposure to violence with negative personal consequences. Violence is an occupational hazard in hospitals. Occupational researches have gradually shifted focus from traditional, visible environmental risk factors, such as physical, chemical, biological exposure or ergonomic problems, to the invisible, psychological harm that maybe present in the workplace.Aim of the study: To assessment Exploring verbal and physical workplace violence in among Nurses and Physicians at Emergency Department in Primary Health Care Centers, Makah, 2022.Method: Cross-sectional analytical study has been conducted at emergency departments (EDs), Primary Health Care Centers in Makkah city, during data collection period 2022, the total sample has been (400) nurses and physicians. Results: Regarding the age the highest age were(35.0%) were( 30-40) years and the data ranged from(22-57) by mean ±SD(38.315±9.816), were females (57.0%)while males. The majority of the participated nurse were(67.0%), followed by doctor were(33.0%). Regarding the qualification the majority of participated heave Bachelor were(28.0%) followed by Resident(21.0%), the participated experience in from 6-10 years were(31.0%).More than half of the participants were yes  to physical or verbal violence and their percentage was(75.0%).Conclusion: We found that workplace violence against HCWs was common in this study, and sometimes involved a component of racist, sexist, or homophobic bias. Consistent with previous ED literature, we found that abusive events occurred almost daily and that approximately 20% of events involved physical violence. Future efforts toward policy change to address workplace violence in health care is needed at local and national levels.