Impact Of Teachers’ Adverse Non-Verbal Communication On University Students’ Learning Outcomes (Within Classroom)

Abstract

This study aimed to explore the impact of teachers’ adverse non-verbal communication on university students’ learning outcomes. The objectives of the research were to explore the importance and relationship between teachers’ non-verbal communication and students’ learning outcomes, students’ emotional responses towards teachers’ adverse non-verbal communication and impact of adverse non-verbal communication of the teachers on students’ learning outcomes. The nature of the study was qualitative. Covert observation cum interviews was research instruments for data collection. Data was interpreted based on the responses of the majority of respondents. It was found in the study that teachers’ appropriate use of non-verbal communication is very important for the enhancement of students’ learning outcomes. Students felt burdened, uninterested, confused and bored in the class of teachers who used the same teaching methodology and adverse non-verbal communication, which affected learning outcomes. It is recommended that training courses for teachers and students may be introduced for the appropriate use of non-verbal cues and the improvement of emotional intelligence. Teachers may be observed so they will use different teaching methodologies.