Emotional Intelligence, Organizational Commitment, And Intention To Quit: An Investigation Based On Evidence From Private Indian Banking Sector

Abstract

The study aims to explore the relationship among emotional intelligence, organizational commitment, and intention to quit of employees of private banks. The data was collected from 128 private bank employees and analyzed using Partial Least squares Structural Equation Modeling (PLS-SEM). The results reveal a considerable positive impact of emotional intelligence on organizational commitment and negative impact of emotional intelligence on intention to quit. A limited number of studies investigated the relationship among emotional intelligence, organizational commitment, and intention to quit of employees in private banks.